Call to Siebel Web Service failing with "unable to find valid certification path to requested target" (Doc ID 1626052.1)

Last updated on NOVEMBER 25, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Common CRM - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Webservice

When attempting to create a customer using a Siebel web service, the following error occurs.

ERROR
-----------------------

JBO-25183: Exception in expression "PartySiteEO" trigger "PMI_Address_Trigger" : oracle.binding.expr.ServiceInvocationException JBO-29000: Unexpected exception caught: javax.xml.ws.WebServiceException, msg=javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Message send failed: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target: javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Message send failed: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target: javax.xml.soap.SOAPException: javax.xml.soap.SOAPException: Message send failed: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at "PartySiteEO" Trigger "PMI_Address_Trigger" line 37


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Invoke the WS.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the External Siebel Web Service is failing

Cause

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