Values in Note Text Column in the Notes Summary Display not visible (Doc ID 1626985.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Deliver Customer Care-Maintain Customer Information

ACTUAL BEHAVIOR
----------------------------
When viewing previously entered customer notes in the Notes Search list, the 'Note Text' column is not visible.
You can see the tops of some of the words but for the most part, this column is blank.
This happens regardless of what size font you use when entering the note.

EXPECTED BEHAVIOR
-----------------------
To be able to see the 'Note Text'Column clearly.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator
2. Select one Customer
3. Select Notes

Cause

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