Imported Custom Fields Don't Display In Simple UI (Doc ID 1628016.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Customer Center - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.7.0.0. version, Extensibility

ACTUAL BEHAVIOR  
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When importing customers with some custom fields (with Fixed Choice List FCL type of simple text)
fields values are well imported in table , but no values are displayed

EXPECTED BEHAVIOR
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Values of custom fields should be displayed in UI (whatever they are FCL or simple text fields)

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Setup and Maintenance > Manage File Import Activities > create an import batch with customer as an object
2. Map custom fields further to standard ones > Submit Import > complete successfully (no errors)
3. Navigator > Customers Fuse simple UI > open one imported customer > none of custom fields have a value except first one (see snapshot)  Sales Domain and Search type which has a wrong value





BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see in UI custom fileds value which are correct in table

Cause

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