On Organization Chart, Search Function Does Not Work Fine (Doc ID 1629082.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.5.0.0 version, Manage Workforce Records-Maintain Worker Directories

ACTUAL BEHAVIOR
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When performing the search on Organization Chart page , the search on organization chart does not work properly ,
> When searched for the person , it displays the record twice
> When navigate to advanced search, see the results, but when clicked on the record , the search results disappears and does not navigate to the desired persons record



EXPECTED BEHAVIOR
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Search results are not doubled, and that on the advance search page, the record could be be selected from the search results itself.

STEPS
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The issue can be reproduced at will with the following steps:

1. Login Fusion Apps HCM
2. On Welcome Page, choose Person Gallary in Navigator link on the left top menu
3. Choose Organization Chart and then search at right top box
4. The results shows same person twice
5. Navigate to advanced search option at right top box
6. See the results, but then when selected any of the row, the results

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, it creates confusion for the users . Gallery Search and Organization Chart is the useful, easy to use, convenient function for employee. However, it is not working fine, so it will cause dis-satisfaction for the fusion apps to the customer.

Cause

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