System Does Not Load Properly. System Hangs And Comes Up With An Error (Doc ID 1629235.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Sales - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

Statement of Issue:
-----------------------------
After logging into Oracle Fusion CRM choosing any option in the system eg opportunities, customers, contacts, the system just hangs for a long time before producing an error.

Error:
-------
Gateway Timeout

Business Impact:
-------------------------
None of the user can use the system at the current time its not accessible at all.

Cause

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