How to hide Preferred Contact Method in Simplified UI ? (Doc ID 1629480.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion CRM Application Composer - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.7.0.0 version, Application Customer Center

In order to customize the contact information and address detail fields , We need to hide the  "preferred contact method" as well as "address lines" (simplified UI).
We were able to customize fields in the upper section via Application Composer --> Trading Community Person Profile --> Simplified Pages --> Edit Contact Profile Form.

How can I reach the other fields on the page in order to customize them?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms