Incident error when adding address related fields to Sales Account Mobile pages (Doc ID 1634933.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Fusion Mobile Sales - Version 11.1.7.0.0 to 11.1.8.0.0 [Release 1.0]
Oracle Fusion Mobile Sales Cloud Service - Version 11.1.7.0.0 to 11.1.8.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When using Application Composer....when adding address related to fields to mobile pages (detail) for Sales Account an incident error can occur.

 Further details..

Customer had requirement to have address displayed for a Customer when drill down from the List view.

Within Application Composers, (app=Customer Center, object=Sales Account)> Pages> Mobile Pages>Edit Sales Account
For the detailed view, the following fields are available to be added the "Selected" column, so to display on mobile.

- Address Line 1
- Address Line 2
- Address Line 3
- City
- State
- Postal Code

If these fields are added, then after clicking the "Submit" button an Incident Error message occurs.


An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 341, Server Domain: CRMDomain, Server Instance: CustomerServer_1, Application Name: CustomerApp.Edit Sales Account

 



Cause

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