HCM Extract is Failing When Delivery Options are Attached with Output Type of PDF (Doc ID 1635975.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Set Up Workforce Deployment-Define Extracts

When attempting to run an HCM Extract that includes Delivery Options, the following error occurs.

ERROR
-----------------------
report_category - 300000001966864
pay_request_id - 300000001980443
process_name – ARCHIVEWRITE
legislative_data_group_id – 300000000749020
effective_date - 2014/01/15 00:00:00
Validate enterprise_id context
Request Id = 300000001980443 Enterprise Id = 1
Process Start Time: Jan 15, 2014 9:24:29 AM
PLSQL Log Messages End PLSQL Log Messages
PLSQL Log Messages End PLSQL Log Messages
PLSQL Log Messages End PLSQL Log Messages
PLSQL Log Messages End PLSQL Log Messages
PLSQL Log Messages End PLSQL Log Messages 111
PLSQL Log Messages End PLSQL Log Messages
Process End Time : Jan 15, 2014 9:25:12 AM
report_category - 300000001966864
pay_request_id - 300000001980443
process_name - ARCHIVEWRITE
legislative_data_group_id - 300000000749020
effective_date - 2014/01/15 00:00:00
Validate enterprise_id context
Request Id = 300000001980443
Enterprise Id = 1
Process Start Time: Jan 15, 2014 9:25:17 AM
PLSQL Log Messages End
PLSQL Log Messages Name null Token1 null Token2 null Token3 null Name PAY_PAYPROC_UNKNOWN_ERR Token1 null Token2 null Token3 null PAY_PAYPROC_UNKNOWN_ERR PLSQL Log Messages End
PLSQL Log Messages
PLSQL Log Messages End
PLSQL Log Messages
Process End Time : Jan 15, 2014 9:25:19 AM

---------------------------------------------------------------

dummy file is deleted ================ BIPJobExecutable Execution Started ============
OutputFile : /u01/fa/instance/ess/rfd/6162/out/6162.xml
Request I 6162
ClassLoader is weblogic.utils.classloaders.GenericClassLoader@109ac29c finder: weblogic.utils.classloaders.CodeGenClassFinder@109ac315 annotation: HcmEssApp#V2.0@ RequestId:6162 ReportID : /Shared Folders/Custom/Human Capital Management/Demo/XXDemoExtractReport.xdo
================ BIPJobExecutable Execution failed with Client received SOAP Fault from server : PublicReportService::generateReportDefinition for reportAbsolutePath [/Shared Folders/Custom/Human Capital Management/Demo/XXDemoExtractReport.xdo] Failure: Due to oracle.xdo.servlet.CreateException: Report definition not found Shared Folders/Custom/Human Capital Management/Demo/XXDemoExtractReport.xdo [username=fusion_apps_hcm_ess_appid] ============


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as HR App Admin user
2. Create HCM Extract definition without Delivery Options.
3. Run the Extract.
Completes with no Error.

4. Navigate to BI.
5. Create Report Layout
6. Generate the Report using that Report Layout and the output from the Extract that was run in step 3.
7. Report generates appropriately.

8. Navigate back to the HCM Extract Definition
9. Add the Delivery Option to the Extract Definition.
10. Run the Extract.
Extract errors.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot define the HCM Extract to include the Delivery Options automatically.


Cause

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