Calculation Is Not Processing Rolled Up Credit Transactions. Status is Eligibility Error. (Doc ID 1636853.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

Calculation process is picking up direct transactions as expected but rolled up transactions are going into Eligibility Error status.

STEPS
1. Create 3 participants
2. Create 3 compensation plans. One per participant.
3. System Parameter set up as following :
     Classification : After crediting and rollup and before calculation
     Crediting and rollup : Using Credit Hierarchy
4. Create Credit Rules
     Top Rule ( RD )
           Child Rule (DM)
                  GrandChild Rule (Sales Representative)

Cause

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