Unable To Import Notes Against Sales Parties

(Doc ID 1642561.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version and later
Oracle Fusion Common CRM - Version and later
Information in this document applies to any platform.


On : version, File Import

When attempting to import notes which are linked to a customer
the following error occurs.

File Record Number,Import Job Id,System TaskId,Error Message
1,300000010457456,300000010457486,The value of attributes OSR_SOURCE_OBJECT_UID,SOURCE_OBJECT_CODE are invalid. (ZMM-495155) - COLUMN_NAMES: OSR_SOURCE_OBJECT_UID,SOURCE_OBJECT_CODE

The issue can be reproduced at will with the following steps:
1. Navigator > Setup and maintenance > Manage File import activities > Create an import batch with object = Note
2. follow exact steps of How To Import Note by Using Manage File Import Activities Task (Doc ID 1488257.1) ie same mapping and code
3. get above error

This was successful in former releases

The issue has the following business impact:
Due to this issue, users cannot import notes


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