"Invalid assignment" Error When Attempting to Issue a Refund (Doc ID 1664055.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Receivables - Version and later
Information in this document applies to any platform.


On : version, Process Customer Payments-Process Refunds

When attempting to issue a refund on a credit memo, the following error occurs:

The refund was not processed because the Payables invoice was not created for the following reasons: Invalid assignment. (AR-856622)

The issue can be reproduced at will with the following steps:
1. Navigator > Receivables > Receivables Balances > Apply Credit Memo.
2. Search and select the Credit Memo.
3. Click the Issue Refund button.
4. Fill in the appropriate fields.
5. Click OK
6. Error occurs

The issue has the following business impact:
Due to this issue, users cannot issue refunds for credit memos.


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