Receiving Error When Trying to Process New Hire Event for a Contingent Worker

(Doc ID 1664483.1)

Last updated on AUGUST 19, 2015

Applies to:

Oracle Fusion Benefits - Version and later
Information in this document applies to any platform.


On : version, Manage Benefits

When attempting to process a New hire life event for a Contingent Worker, the following error occurs.

No potential life events were found to evaluate. (BEN-990374)
If this is an unexpected result, review the person life events to confirm the date and existence of potential life events for this person.

The issue can be reproduced at will with the following steps:
Navigator > Benefits > Enrollment > Process Life Event > Evaluate life events

The issue has the following business impact:
Due to this issue, users cannot process Life Event for Contingent Worker


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms