Emailed Link For Implementation Project Loads A Blank Screen In Fusion (Doc ID 1665527.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Common CRM - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On 11.1.7.0.0 version

ACTUAL BEHAVIOR
---------------
When changing the projected live date for an implementation project in Fusion Sales Cloud, an email is sent to the project owner containing a link to the project. When clicking through the link, the screen loaded is blank.

EXPECTED BEHAVIOR
-----------------------
Link should open to the project

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator - Projects
2. Change Project Live date
3. Owner receives email with link
4. click on link - blank page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get to the intended Project through the link on the email.

 

Cause

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