Auto Approval Rule for Specific Pay Group Not Working (Doc ID 1665806.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Symptoms

On : NA version, Manage Invoices-Audit Invoices

ACTUAL BEHAVIOR
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AP Invoice Approval Rules need to be configured so that any invoices with Pay Group 'Sizzle' do not require approval.

However, system is ignoring the auto approval rule and the invoices are going to Approval Initiated status.

EXPECTED BEHAVIOR
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Invoices with Pay Group 'Sizzle' should be automatically approved.

STEPS
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The issue can be reproduced at will with the following steps:
1. From the BPM Worklist, configure the AP invoice approval rules as follows:
IF invoiceHeader.payGroupLookupCode is "Sizzle"
Auto Action "APPROVE"
2. Associate the Pay Group "Sizzle" to a supplier site;
3. Create an invoice for the above supplier/site, then go to Actions > Approval > Initiate Approval. The Approval status goes to Initiated.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot automatically approve invoices based on Pay Group.

Cause

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