Unable To Reconcile Foreign Currency Payments (Doc ID 1666839.1)

Last updated on APRIL 28, 2014

Applies to:

Oracle Fusion Cash Management Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Cash Management - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Manage Banking-Manage Bank Statements

ACTUAL BEHAVIOR
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There are some payments that cannot be reconciled. In the Manual Reconciliation UI, they show up in the System Transactions region, but the Amount column is blank. All these payments are entered with foreign currency.
 

EXPECTED BEHAVIOR
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The payments should be available for manual reconciliation.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Cash Management, Bank Statements and Reconciliation, Manual Reconciliation.
2. Search for unreconciled Bank Statement Lines and System Transactions for the given bank account and date range, and notice the payments with no amount.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot reconcile payments.

Cause

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