How Can All Users Be Able To Update Contacts On Customers They Can Search On Even If The Users Are Not Part Of The Sales Team On The Customer. (Doc ID 1668029.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Goal

Customer requirement is that all users to be able to update contacts on customers they can search on even if the users are not part of the Sales Team on the Customer.

Questions
1. Can this be done via Duty Roles ?
2. Can this be done using Territory Assignment?
 

Solution

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