How Can All Users Be Able To Update Contacts On Customers They Can Search On Even If The Users Are Not Part Of The Sales Team On The Customer.
Last updated on AUGUST 30, 2016
Applies to:Oracle Fusion Customer Center - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
Customer requirement is that all users to be able to update contacts on customers they can search on even if the users are not part of the Sales Team on the Customer.
1. Can this be done via Duty Roles ?
2. Can this be done using Territory Assignment?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms