Maintain Designee Eligibility Process Not Creating Life Events (Doc ID 1683345.1)

Last updated on MAY 06, 2015

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Benefits - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Manage Benefits

ACTUAL BEHAVIOR
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Reevaluate Designee Eligibility process not creating Life Events

Reevaluate Designee Eligibility process is supposed to be used to identify and generate life events for dependents no longer eligible for coverage and participant that needs to remove dependent. Life Events are configured with triggers to identify ineligible dependent and participant with dependent having a new coverage thru date. Maintain Designee Eligibility is processed and no life events are generated for participant or for dependent.


EXPECTED BEHAVIOR
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Expect Loss of Eligibility Life Event to get processed and dependent crossing age 26 should be dropped from coverage

STEPS
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The issue can be reproduced at will with the following steps:
1. Revaluate Designee Eligibility process is run through the BSC/Evaluation and Reporting task.
2.See that the dependent age >26 is not getting dropped and no Life Event is triggered



Cause

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