Can not assign or reassign NEW disputes.
Last updated on DECEMBER 09, 2014
Applies to:Oracle Fusion Incentive Compensation Cloud Service - Version 188.8.131.52.0 and later
Oracle Fusion Incentive Compensation - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
New disputes did not get assigned to the analysts and there is no way of re-assigning these disputes.
Login as the analyst in Application
Navigator > Incentive Compensation > Participant Snapshot > Overview
a. Search Disputes by Status : shows New disputes BUT can not drill down
b. Worklist - shows list of value for dispute status but does NOT include New
Disputes should still be assigned to analyst and present in work list for any further action
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