Fusion Global Payroll: Download Button from Data Exchange>Payroll Batches is not Performing Any Action (Doc ID 1904071.1)

Last updated on JULY 03, 2014

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

When navigating to the Data Exchange work area and selecting the Batch Loader task under Payroll Batches and clicking on the Download button a blank tab is generated and Excel does not open.  Accessing this from Payroll>Administration does generate the spreadsheet as expected

The issue can be reproduced at will with the following steps:
1. Navigator>Data Exchange
2. Select the task Batch Loader under Payroll Batches
3. Click the Download button. Tab goes blank and spreadsheet loader does not open.



Cause

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