Can You Give A Name To An Interaction? (Doc ID 1909032.1)

Last updated on AUGUST 28, 2015

Applies to:

Oracle Fusion Applications Common Components - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Goal

Currently you only have a type and description field for the interactions (type: email, phone, etc). Some of the Sales Reps have said that it would be easier to search for a particular interaction if it would be possible to give the interaction a name (eg "price" if it was about pricing. It's not high priority as they can work with type + description, but as description can be a long (free text) field it is not fully efficient.
How can you name an interraction?
 

Solution

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