Error While Adding Participant Care Physician During Benefit Enrollments

(Doc ID 1912712.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Benefits - Version and later
Information in this document applies to any platform.


On : version, Manage Benefits

When attempting to adding participant care physician, the following error occurs.

An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 10, Server Domain: HCMDomain, Server Instance: BenefitsServer_1, Application Name: HcmBenefitsApp.

The issue can be reproduced at will with the following steps:
In the manage enrollment activates > Dependent care physician

The issue has the following business impact:
Due to this issue, users cannot add dependent care physician


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