Fusion Global Payroll: ORA-20001: The Third Party Organization Payment Method Details are Missing or Invalid (Doc ID 1914939.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Payroll

When attempting to run prepayments for an employee that has a child support wage attachment,
the following error occurs.

ERROR
-----------------------
ORA-20001: The third party organization payment method details are missing or invalid. ORA-06512: at "FUSION.APP_EXCEPTION", line 61 ORA-06512: at "FUSION.FND_MESSAGE", line 561 ORA-06512: at "FUSION.PAY_PROC_LOGGING", line 385 ORA-06512: a


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add a child support deduction to an employee.
2. Process in a payroll or QuickPay and run prepayments.
3. Observe the process ends in error.


Cause

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