Workflow Emails Are Not Being Recieved

(Doc ID 1915322.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Oracle Fusion Application Toolkit - Version to [Release 1.0]
Information in this document applies to any platform.


There are several workflows that should be sending an email notifications, but users are not receiving them.

1. When the owner of a lead is changed an email should be sent to the new lead owner. No email is received.
2. When a new lead is entered from the client website and added into Fusion via integrations, the contact on the lead should receive an email. No email is received.

Filename =CRM soa diagnostic logs



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