No Receipts Available in Match To Receipt Charges (Doc ID 1916276.1)

Last updated on OCTOBER 02, 2016

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Payables - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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Trying to match a Payables Invoice to Receipt Charges, but no records are available in the search results despite the fact that many Receipts exist for the supplier.

EXPECTED BEHAVIOR
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Match Invoice to Receipt Charges search form should return results.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Payables Invoice and select the option to Match invoice to Receipt Charges.
2. Search does not yield any results even though receipts do exist for the supplier.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot match an invoice to receipt charges.

Cause

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