Some Custom fields Required Should Not Be Required For Closed/Won Opportunities Sales Stages (Doc ID 1919201.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Sales - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.7.0.0 version, Extensibility

ACTUAL BEHAVIOR  
---------------
Field “Successful Bidder” is mandatory after creating an Opportunity and set sales stage to “Closed Won”

EXPECTED BEHAVIOR
-----------------------
Field “Successful Bidder” should not appear as mandatory !
In App. Composer it is not required and in “Manage Sales Method and Sales Stages” it is not required either for “Closed/Won”
Please check the document attached that shows the print screens
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Opportunity > Create an opportunity with "Qualified" Sales Stage and Save and close
2. Navigator > Opportunity > Retrieve and Edit Opportunity > Go back to the same opportunity and set the sales stage to “Closed Won”
  > the field “Successful Bidder” is mandatory ! 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users need to fill a value as it should not be the case so it is confusing and also a loss of time

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms