Unable To Enter Data For Primary Phone,Primary E-Mail,Primary URL,Status Under Simplified UI

(Doc ID 1919675.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Customer Center Cloud Service - Version and later
Oracle Fusion Customer Center - Version and later
Information in this document applies to any platform.


On Test CAJF-TEST: version, Functionality

Adding standard fields that are not ticked as Updateable in application Composer are not editable in the Simplified creation page.

Expect to be able to enter an initial value on the creation page.

The issue can be reproduced at will with the following steps:
1. Application Composer - Common - Account
2. Pages - Simplified Pages ( SUI)

3. Create a Layout (under creation layout)
4. Edit created Layout
5. Added Primary Phone,Primary E-Mail,Primary URL
6. Check the SUI - Primary Phone,Primary E-Mail,Primary URL - fields are not editable.

The issue has the following business impact:
Due to this issue, users cannot use the listed Primary fields.


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