Territory Metrics Are Not Visible (Doc ID 1921215.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Fusion Territory Management Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Territory Management - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR  
---------------
In Territory summary UI > for one Territory > View Metrics and Analytics

Metrics are not displayed


EXPECTED BEHAVIOR
-----------------------
Metrics should be displayed

STEPS
-----------------------
1. Navigator > Territories and Quotas > landing on Summary Territory page >
Click View Metrics and Analytics > no metrivs are displayed

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see any metrics

Cause

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