Fusion Benefits Management: A Compiled Version Of The Formula With FORMULA_ID Xxxxxxxxxxxx Cannot Be Found. (FF-1605049)

(Doc ID 1921342.1)

Last updated on MAY 06, 2015

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Benefits - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Benefits
When attempting to process a Life event for any Employee, the following error occurs:

ERROR
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"A compiled version of the formula with FORMULA_ID 100000000151284 cannot be found. (FF-1605049). A formula must be compiled before it can be executed."

 When verifying the formula through the table FF_FORMULAS_B_F, there is no record for the formula id.

STEPS
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The issue can be reproduced at will with the following steps:
Issue is happening in both Self-service Enrollment as well as the Benefit Service Center
When trying to process the life event through Benefits Service Centre we use, Role- Benefits Specialist, Navigation: Login->Navigator->Benefits -> Enrollments
When trying to process the life event through Benefits Self Service we use, Role- Employee, Navigation: Login->Navigator-> My Information -> Benefits

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot process life events and proceed with the Benefits enrollments due to non existent formula error message.

Cause

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