Fusion : Error Deleting Cost Centre From Department - Too Many objects match the primary key oracle.jbo.Key (Doc ID 1924133.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 to 11.1.9.0.0 [Release 1.0]
Oracle Fusion Global Human Resources - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

We are not able to Remove or Update - GL Cost Center Information when Managing Department details. This comes about after a duplicate GL cost center was mistakenly created in a department.

A user has added a second cost centre against the department held in the system, they then try to delete the original cost centre.
This is causing an issue downstream, as interfaces select this information and fails when a duplicate cost centre exists.

STEPS TO REPRODUCE

1. Navigator->Workforce Management-> Workforce Structures
2. Click on tab Manage Departments
3. Search for the department and click on link in the results
4. Under the section GL Cost Center Information select the initial duplicate Cost Center record

Attempt to correct.
5a. Click Edit->Correct -- Notice the error message received

  Too Many objects match the primary key oracle.jbo.Key[100000001775456 2014-04-07 4712-12-31].
  java.lang.NullPointerException

or attempt to delete.

5b. Click on the red x button to delete the record. -- Notice the error message received

  java.lang.NullPointerException

6. Attempt to delete again and notice the new error message

An unknown exception occurred. Please log for details.

Cause

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