Benefits Extract (BENXML) Is Not Picking Up Original Enrollment Date For Dependent (Doc ID 1926849.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Benefits - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal

 Benefits Extract (BENXML) is not picking up original enrollment date for dependent

Issue: The benefits extract is not picking the original enrollment date ( true coverage effective date ) for the dependent. After the conversion event is is processed, the extract is not picking the original enrollment date. The extract is showing the conversion date as the original enrollment date even though dependent is enrolled in same plan and option as participant. When the extract is run, this date is being communicated to all vendors for the dependents enrolled in the plan.

For employees, the correct date (original enrollment date) is being picked.

Expected functionality: In this case, the dependent's start date should be the same as the employee/participant's enrollment date.


Solution

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