Assignment Of Territory To A Lead On Creation : JBO-25183 Exception in expression "MKLleadEO" trigger "Territory" JBO-25183 Exception in expression "MKLleadEO" trigger "Territory" JBO-29000 (Doc ID 1928343.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Fusion Territory Management Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Territory Management - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.8.0.0 version, Territory Assignment

When attempting to assign resource at lead creation by using trigger to call a webservice
the following error occurs.

ERROR
-----------------------

JBO-25183 Exception in expression "MKLleadEO" trigger "Territory" ....
JBO-29000 Unexpected caught :  
java.xml.soap.SOAPException ...
Bad response 401 ...


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Assign a web service to Marketing application :

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot assign resource to lead at lead creation in a automatic way

Cause

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