Fusion Global Payroll: Payslip Frequently Asked Questions (FAQ) and Troubleshooting Guide
(Doc ID 1929844.1)
Last updated on JUNE 28, 2022
Applies to:Oracle Fusion Global Payroll - Version 22.214.171.124.0 and later
Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.
The purpose of this document is to present best practices, frequently asked questions and troubleshooting tips in creating Payslips.
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In this Document
|Questions and Answers|
|Pre-requisites / General Setups|
|NEW: How to view Payslips in Release 13|
|NEW: Payslips for zero Gross and Net are not generated|
|Can I see future dated payslips?|
|How do we order the payslip and paycheck output|
|Where delivery preferences can be set for Payslip|
|How to setup and customize Payslip|
|How to customize Payslip template?|
|How to configure Payslip by mail|
|If payslip did not get produced for several employees out of all payroll?|
|If Payslip does not show sections: earnings, deductions, etc.|
|How to improve slow Payslip performance with multi-threading and parameter XML_DATA_SOURCE|
|How to get all the log files for Payslip|
|How to get Payslip XML from BI?|
|What are steps to check if Payslip was generated properly in BI Publisher|
|SQLs to check if employees were processed by Payslip and Documents of Record (DOR) process|
|Payslip error and issues|
|Payslip does not publish on DOR, but is available in BI after click on Republish button|
|Payslip not shown in Document of Record (DOR) after successful Generate Payslip Process|
|Archive Integration with BI Publisher processes failed with error PAY_PAYPROC_UNKNOWN_ERR|
|Payroll analysts no longer able to view the employee payslips as of 22B? How to correct this issue?|