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Unable To Edit An Unbalanced Journal Or A Journal In Error Status After It Has Been Approved (Doc ID 1930026.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion General Ledger - Version 11.1.9.2.0 and later
Oracle Fusion General Ledger Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

Journal Approval is enabled.

Symptoms:

A. An out of balance journal that is submitted for posting. The UI displays a warning and the journal goes for approval. The transaction does not post
and ends with error since there is no suspense account setup. After approval, neither the user nor the approver is able to edit the journal to correct the unbalanced entry.
No new lines can be added or existing lines cannot be modified.

B. Intercompany journal that fails posting due to a setup issue in intercompany. The journal status is 'Error-Unable to generate intercompany balancing'.


How can the user modify the journal to make it balance or resolve the error situation and re-submit for posting if the journal is already approved?
 

Solution

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In this Document
Goal
Solution
References


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