Cannot Reset A Password For The Second User (Doc ID 1930264.1)

Last updated on APRIL 08, 2016

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.8.0.0 to 11.1.10.0.0 [Release 1.0]
Oracle Fusion Performance Management - Version 11.1.8.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Worker Performance

When attempting to login as FA user whose password was reset, OIM requires to provide a new password.
After that, when attempting to login as another FA user whose password was also reset and to provide a new password, the following error occurs.

Error

The password change operation failed while validating the old password.



Steps To Reproduce
1. Sign in to OIM.
2. Search user "User-A".
3. Click a link "Reset Password".
4. Set a new password and click Reset Password.
5. Search user "User-B".
6. Click a link "Reset Password".
7. Set a new password and click Reset Password.
8. Sign out of OIM.
9. Sign in to FA as "User-A" user.
-- Provide a new password. 
10. Enter a new password.
11. Click Submit button.
-- Move to FA
12. Sign out of FA
13. Sign in FA as "User-B" user
-- Provide a new password, but at this time, login user is recognized as "User-A", not "User-B".

Log in user name is displayed at upper right corner in Password Management UI in OIM, but the color of the log in user name is the same with the background color.
So, we cannot see the login user name. 

14. Enter a new password.
15. Click Submit button.
-- Error "The password change operation failed while validating the old password."

Cause

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