Self-Service Receiving Error (Doc ID 1931198.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Fusion Receiving - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.7.0.0 version, Manage Inbound Logistics-Manage Receipts

When attempting to create a self-service receipt as a particular user,
the following error occurs.

ERROR
-----------------------
A receiving transaction processor error occurred for 1 lines. See the system log for details. Your system administrator was informed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a self-service req/PO.
2. Log in as the originator, and receive the PO.
3. Confirm the error.

BUSINESS IMPACT
-----------------------
This is happening for 1 specific user, but not happening for the other, so cannot complete critical customer POC.

Cause

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