Self-Service Receiving Error
(Doc ID 1931198.1)
Last updated on NOVEMBER 01, 2024
Applies to:
Oracle Fusion Receiving - Version 11.1.7.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.1.7.0.0 version, Manage Inbound Logistics-Manage Receipts
When attempting to create a self-service receipt as a particular user,
the following error occurs.
ERROR
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A receiving transaction processor error occurred for 1 lines. See the system log for details. Your system administrator was informed.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a self-service req/PO.
2. Log in as the originator, and receive the PO.
3. Confirm the error.
BUSINESS IMPACT
-----------------------
This is happening for 1 specific user, but not happening for the other, so cannot complete critical customer POC.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |