Unable To Access FSM Tasks - javax.servlet.ServletException: java.lang.RuntimeException: java.lang.NullPointerException (Doc ID 1931215.1)

Last updated on MARCH 16, 2016

Applies to:

Oracle Fusion Functional Setup Manager - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

When trying to go to FSM tasks they error. Here is one example of the errors seen:

An error was received for the task Manage Menu Customizations. It is identified with code FND_MANAGE_MENU_CUSTOMIZATIONS that invokes program /WEB-INF/oracle/apps/fnd/applcore/customization/admin/uiPublic/NavMenucustomTF.xml#NavMenucustomTF of module code fndSetup. An application error encountered by the producer server prevented it from rendering the program /WEB-INF/oracle/apps/fnd/applcore/customization/admin/uiPublic/NavMenucustomTF.xml#NavMenucustomTF of module code fndSetup. Review the web component producer logs for more details on this error.

  

 The FunctionalSetupServer_1-diagnostic.log shows the following error:

[2014-09-09T15:56:32.481+02:00] [FunctionalSetupServer_1] [ERROR] [] [oracle.portlet.binding] [tid: [ACTIVE].ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: FAAdmin] [ecid: 0050e9DY_z70NuMpmKt1iZ0000nT00029a,0:3] [APP: SetupApp#V2.0] [DSID: 0000KXQgqBq0NuMpmKt1iZ1K3jUy0000eI] An error has occured for Portlet Binding portlet1.[[
oracle.portlet.client.container.PortletRemoteException: oracle.portlet.server.container.OperationFailedException: oracle.portlet.wsrp.v2.OperationFailedException: Internal Server Error: java.lang.RuntimeException: java.lang.NullPointerException.; nested exception is:
javax.servlet.ServletException: java.lang.RuntimeException: java.lang.NullPointerException
at oracle.portlet.client.techimpl.wsrp.WSRPBaseTerminalPipe.processException(WSRPBaseTerminalPipe.java:41)
at oracle.portlet.client.techimpl.wsrp.WSRPGetMarkupPipe.execute(WSRPGetMarkupPipe.java:271)
at oracle.portlet.client.techimpl.wsrp.WSRPGetMarkupPipe.pre(WSRPGetMarkupPipe.java:51)
...
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at oracle.portlet.client.service.pipeline.ModifiedThreadPoolExecutor$Worker.runTask(ModifiedThreadPoolExecutor.java:391)
at oracle.portlet.client.service.pipeline.ModifiedThreadPoolExecutor$Worker.run(ModifiedThreadPoolExecutor.java:416)
at java.lang.Thread.run(Thread.java:680)
Caused by: oracle.portlet.server.container.OperationFailedException: oracle.portlet.wsrp.v2.OperationFailedException: Internal Server Error: java.lang.RuntimeException: java.lang.NullPointerException.; nested exception is:
javax.servlet.ServletException: java.lang.RuntimeException: java.lang.NullPointerException
at oracle.portlet.wsrp.v2.ServerToWSRPv2.getMarkup(ServerToWSRPv2.java:1155)
at oracle.portlet.client.connection.wsrp.ActivityServerWrapper.getMarkup(ActivityServerWrapper.java:1375)
at oracle.portlet.client.techimpl.wsrp.WSRPGetMarkupPipe.execute(WSRPGetMarkupPipe.java:135)
... 23 more
Caused by: oracle.portlet.wsrp.v2.OperationFailedException: Internal Server Error: java.lang.RuntimeException: java.lang.NullPointerException.; nested exception is:
javax.servlet.ServletException: java.lang.RuntimeException: java.lang.NullPointerException
at oracle.portlet.wsrp.v2.WSRP_v2_Markup_PortTypeJaxbToSoap.getMarkup(WSRP_v2_Markup_PortTypeJaxbToSoap.java:136)
at oracle.portlet.wsrp.v2.ServerToWSRPv2.getMarkup(ServerToWSRPv2.java:987)
... 25 more
Caused by: oracle.portlet.wsrp.v2.soap.OperationFailed
at oracle.portlet.wsrp.v2.soap.runtime.WSRP_v2_Markup_PortType_getMarkup_Fault_SOAPSerializer.deserializeDetail(WSRP_v2_Markup_PortType_getMarkup_Fault_SOAPSerializer.java:299)
at oracle.j2ee.ws.common.encoding.SOAPFaultInfoSerializer.doDeserializeSOAP11(SOAPFaultInfoSerializer.java:133)
at oracle.j2ee.ws.common.encoding.SOAPFaultInfoSerializer.doDeserialize(SOAPFaultInfoSerializer.java:95)
at oracle.j2ee.ws.common.encoding.ObjectSerializerBase.deserialize(ObjectSerializerBase.java:194)
at oracle.j2ee.ws.common.encoding.ReferenceableSerializerImpl.deserialize(ReferenceableSerializerImpl.java:148)
at oracle.portlet.wsrp.v2.soap.runtime.WSRP_v2_Markup_Binding_SOAP_Stub._readBodyFaultElement(WSRP_v2_Markup_Binding_SOAP_Stub.java:720)
at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:396)
at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:148)
at oracle.portlet.wsrp.v2.soap.runtime.WSRP_v2_Markup_Binding_SOAP_Stub.getMarkup(WSRP_v2_Markup_Binding_SOAP_Stub.java:246)
at oracle.portlet.wsrp.v2.WSRP_v2_Markup_PortTypeJaxbToSoap.getMarkup(WSRP_v2_Markup_PortTypeJaxbToSoap.java:86)
... 26 more
]]

  

Changes

Several patches were applied to the environment

Cause

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