Close Enrollment Process Closing Enrollments Prior to Enrollment Period End (Doc ID 1931787.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Benefits - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal


Close Enrollment Process closing enrollments prior to enrollment period end

The close enrollent process is run and life events that are started and still within their enrollment period are being closed prior to the enrollment period.

For example, new hire life event is set for a 30 day enrollment period. Employee's life event date is 9/1 and enrollment period end is 9/30. However if we run the close enrollment process, that process will turn the life event into processed status before the enrollment period has arrived. This causes issues as the life events are being closed prematurely and benefits admin has to close events manually since this process cannot be scheduled.
 

Solution

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