Importing Leads For Existing Accounts Failed With Unsuccessful Status Error (Doc ID 1932303.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Lead Management - Version 11.1.8.0.0 and later
Oracle Fusion Lead Management Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Goal


Lead import completed with Unsuccessful status with the following error.

ERROR
The process fails to load data into import interface tables. Cause: oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-FND:::FND_ATT_DATA_NO_CONNECTION: FND-2403The attachment information cannot be retrieved.The file repository is unavailable at this time.Contact your help desk.The attachment information could not be retrieved because the file repository is unavailable.



The issue can be reproduced at will with the following steps:
1. Create a lead import job using the Lead object to import leads for existing accounts
2. For the mapping, set the PartyOrigSystem value in the "Set Constant Values" section using OrganizationProfile.PartyOrigSystem
3. Activate the import job


 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms