Cannot Add Civil Partner as a Contact Type in Benefits Self Service (Doc ID 1933312.1)

Last updated on AUGUST 21, 2015

Applies to:

Oracle Fusion Benefits - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Benefits

When attempting to add a Civil Partner as a contact type through Benefits Self Service, the following error occurs.

ERROR
-----------------------
You cannot lock this record because it has already been deleted.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 My Information > Benefits > Contacts > Create

Relationship: Civil Partner
Martial Status Civil Union
receive the error


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms