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Cannot Create Prorate Conventions - Receiving error Unable to retrieve content (Doc ID 1933999.1)

Last updated on OCTOBER 27, 2023

Applies to:

Oracle Fusion Assets Cloud Service - Version and later
Oracle Fusion Assets - Version and later
Information in this document applies to any platform.


On : version, Set Up Asset Lifecycle Management-Define Fixed Assets

Could not set up Assets "Prorate Convention Rules" in the Manage Prorate Conventions UI
Getting the following message when clicking on the Create button:

Unable to retrieve content. Additional information for "Remote Region error #10":

An error occurred while invoking task Manage Prorate Conventions. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..

The issue can be reproduced at will with the following steps:
1. Navigate to Manage Prorate Conventions
2. Click on the Create button

The issue has the following business impact:
Due to this issue, users cannot set up prorate conventions.


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