New Hire - Approver Cannot Edit Emergency Contact Details (Doc ID 1935387.1)

Last updated on FEBRUARY 06, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.7.0.0 to 11.1.8.0.0 [Release 1.0]
Oracle Fusion Global Human Resources - Version 11.1.7.0.0 to 11.1.8.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Emergency Contact Details are not displayed when editing a new Hire from an Approval Notification. This can be reproduced at will by doing the following:

Log in as - HR Specialist

Hire an Employee and enter details as required, this includes Emergency Contact Information.

We have entered:
    Contact Type - Brother
    Last Name - Windsor
    First Name John JLF

Emergency Phone Numbers
    Primary Type - Work Phone
    Country Code - United States
    Area Code - 999
    Number 111-11111

Complete the transaction and submit. An Approval notification is sent and the approver opens this and then attempts to edit the Employee Details and navigate to the Emergency Contact Details section.

This shows NO information.

We select - Brother - from the Contact Type LOV - The Emergency Contact Details are now shown.

Cause

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