Application Composer : Not Able To Add A Field To Desktop Page or Simplify UI Layout (Doc ID 1935858.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Common CRM Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Common CRM - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.8.0.0 version, Performance

Customer cannot add fields to simplify UI.

ERROR
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"Impossible to update the page object cause of an internal error. Please contact your administrator. (ZCX-3075002)"

STEPS
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The issue can be reproduced at will with the following steps:
1) From the Navigator select Application Composer
2) From the Application Drop down select Sales
3) Select Standard Object -> Opportunity ->Pages
4) In pages, select the tab titles 'simplified pages'
5) Now select 'Edit Summary table'
6) Move any field from the 'Available Field' section to the 'selected fields' section
7) click on the 'Save and Close' button on the top right corner - Error is thrown.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create or add custom field to a page (in desktop or simplified ui)

 

Cause

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