We Get An Error When Creating Customer Activities

(Doc ID 1936533.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Trading Community Model - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Other Issues

ACTUAL BEHAVIOR
---------------
We get an error when creating customer activities.


ERROR
---------------

The value <LOGGED IN USER> of the attribute Owner for the task is invalid. (ZMM-495059)

EXPECTED BEHAVIOR
-----------------------
should be able to add activities

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
a. Go to customers in the Collections Customers section through Navigator
b. Query for a customer
c. Go to the tab activities > actions > Create
d. Enter details and click on Save and Close.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update customers

Cause

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