Fusion Global HR: Retrieve Latest LDAP Changes Not Updating HCM Email Field (Doc ID 1936700.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.8.0.0 and later
Information in this document applies to any platform.
LDAP process was initially suspected (hence the title of the document) however, LDAP retrieval process is not intended to sync email addresses.

Symptoms

In Release 8, updating a work-email addresses via OIM did not flow over to HCM after LDAP Processes.


According to the following document: Unable To Update Email In OIM Via HCM Data Loader (Doc ID 1918764.1), the email should be updated in OIM and flow to HCM, however, any updates made via OIM (the correct method) do not flow to HCM even after both LDAP processes are run.

Cause

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