Fusion HRMS (US): Employee Cannot Enter W-4 Information Using Self-Service (Manage Tax Withholding) (Doc ID 1936803.1)

Last updated on OCTOBER 14, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion HRMS (US) - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

Employee cannot enter W4 information using self service.

1. Navigator > My Portrait
2. Select the Manage Tax Withholding action
3. Select the Edit icon for the Federal record
4. Click in line item 5, Total number of allowances, and make a change
5. Scroll down and click the I Agree button - note nothing happens
6. Click the Done button.
7. Employee is returned to the Manage Tax Withholding UI.  
    Notice that the change is not reflected.

Cause

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