Fusion Global HR: Cannot Add Multiple Contact Information Types In FUSE

(Doc ID 1939518.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Manage Workforce Lifecycle

ACTUAL BEHAVIOR
---------------
Employees can only add one contact types in FUSE within the same transaction.
EXPECTED BEHAVIOR
-----------------------
Customer should be able to add multiple contact details in one transaction.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into FUSE as a non-HR employee
2. Select the Personal Information tab.
3. Click Edit.
4. Click the Add button, and add a home phone, setting it as the primary phone number.
5. Click Save and Close
6. Click Edit.
7. Confirm the add button is no longer visible.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms