Unable To Default Primary Product At Lead

(Doc ID 1940510.1)

Last updated on OCTOBER 30, 2014

Applies to:

Oracle Fusion Lead Management Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Lead Management - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Extensibility

ACTUAL BEHAVIOR
---------------
The Primary Product on the Lead creation page is not getting populated per the Groovy script trigger.

The customer has written the following trigger to try to populate the Primary Product field when he is creating a lead. They want default the Primay Product as it is required when they are converting a Lead to an Opportunity.
Trigger Event: After Create
Script:
def Ameritox = null;
setAttribute('ProdNameOrGroupName', Ameritox)
 

EXPECTED BEHAVIOR
-----------------------
The Primary Product field should get populated based on the trigger script.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a trigger as described above
2. Create a lead


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the trigger to populate the Primary Product field on the Lead creation page

 

Cause

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