Fusion Oracle BI Publisher: Error: Failed To Load Servlet/res When Creating A Data Model (Doc ID 1940857.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Fusion Applications Common Components Cloud Service - Version 11.1.8.0.0 to N/A [Release 1.0]
Oracle Fusion Applications Common Components - Version 11.1.8.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.8.0.0 version, Technology Management - BI & Reporting

When attempting to create a data model,the following error occurs.

ERROR
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Failed to load servlet/res


STEPS
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The issue can be reproduced at will with the following steps:
1. Start Fusion applications and Navigate to Tools > Report and Analytics.

2. Select My Folders (or any other folder ).
3. Create a new Report.
4. You will navigate to the next screen or a wizard screen is started that you can cancel.
5. Press the icon create data model
And we get the following error : Failed to load servlet/res
-----
In Google Chrome browser, it can be seen the following :
From Menu > New > data model
Then the error is displayed : ( 5 times ), followed by the error: Failed to load undefined.
After all the Errors have received an OK, the application remains in a process state.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create new data models and reports.

Cause

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