FYI notifications are not sent to initiator after transaction completion (Doc ID 1940959.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Global Human Resources - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Initiator/Onwer not receiving FYI Notifications after completion of transaction

When the user is performing different transactions such as hiring, manage employment actions like Promotion, Manager Change, Position Change,Transfer etc, approvers are receiving notifications to take action on them. But after the approver takes the action, the Initiator is not receiving any FYI notification that the transaction has been Approved/ Rejected.

EXPECTED BEHAVIOR
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Expect that the initiator should receive a FYI Notification after the completion of the transaction.

STEPS
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The issue can be reproduced at will with the following steps:
1. From Person Management, search for a worker and navigate to Manage Employment UI
2. Edit the assignment details with action = Manager Change and submit the transaction for approval
3. The approver receives the approval notification
4. Once the transaction is approved/ rejected by the approver, no FYI Notification is sent to the initiator

Cause

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