Entering Manual Receipts Unable To Select Receipt Method
(Doc ID 1941305.1)
Last updated on AUGUST 19, 2020
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.1.4.0.0 and laterOracle Fusion Receivables - Version 1.0-Beta and later
Information in this document applies to any platform.
Symptoms
On : 11.1.8.0.0 version, Process Manual Receipts
ACTUAL BEHAVIOR
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Unable to select receipt method while entering manual receipts.
Not able to select the receipt method when creating a receipt and since this is a required field , unable to complete enter receipts .
EXPECTED BEHAVIOR
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To be able to select the receipt method while creating a receipt .
STEPS
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The issue can be reproduced at will with the following steps:
a. Via Navigator, go to Receivables Balances
b. Click on Create Receipt
c. Click on drop down for Receipt Method
d. Query for Receipt method; no results are returned
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create receipts for the receipts method is not available in the list of values.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |